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Canvas Factory takes the privacy of its customers seriously, and we take every precaution to keep user information secure and confidential.
How We Protect Your Personal Data
We understand that in order to do business with us, you have to provide personal information including your address and credit card number. This is what Canvas Factory does to protect your data:
We restrict access to our user data to our employees and contractors.
We never sell, rent or share user data with third parties.
We use the latest software and technology to keep your data secure.
How We Protect Your Credit Card Information
All credit card transactions are conducted through SSL, which stands for Secure Socket Layer. This establishes an encrypted link between our servers and your computer, securing the transaction. In the extremely unlikely event that a customer’s credit card data is compromised, we will inform that customer immediately.
Marketing and Promotional Communications
When ordering from Canvas Factory or otherwise interacting with us, we may offer you the chance to subscribe to our email newsletter. We will only send newsletters which contain promotions or offers that we think you may be interested in, and never more than twice a month. If you no longer wish to receive email newsletters from us, please click on the Unsubscribe link provided at the bottom of each newsletter or feel free to contact us at and we will unsubscribe you from our list immediately.
We never sell, rent or share user data with third parties. However, if you have any questions or concerns about privacy, or if you have already submitted information that you no longer wish us to have or believe to be incorrect, please contact us using the form on this page and we'll either correct or remove the information from our database.
Visit our Help Centre
Att: Customer Care Canvas Factory
181 Queen’s Road
, Hong Kong